Privacy Policy

PingYou ("PingYou", "we", "us" or "our") is a document and certificate expiry reminder platform built and operated by bycode. This Privacy Policy explains what information we collect when you use our website and applications, how we use it, and the choices you have. By using PingYou you agree to the practices described here.

We collect information you provide directly and information gathered automatically as you use the service:

• Account details - your name, email address and, if you sign up as an organization, your company name.
• Documents and reminder data - the files, certificates, expiry dates, reminder schedules and notes you add to your vault.
• Contact details for reminders - the email addresses, phone numbers (for WhatsApp) and devices you choose to send reminders to.
• Usage and device data - log data, IP address, browser type and interactions, collected automatically to keep the service secure and reliable.
• Cookies and similar technologies - used to keep you signed in and remember your preferences (see our Cookies Policy).

We use your information to deliver and improve PingYou, including to:

• Store your documents and send you expiry reminders by Email, WhatsApp and Push.
• Provide, maintain, secure and improve the service and develop new features.
• Communicate with you about your account, updates and support requests.
• Detect, prevent and respond to fraud, abuse and security incidents.

We do not sell your personal information. We share it only with trusted service providers that help us operate PingYou (such as hosting, email, WhatsApp and push-notification providers), when required by law, or in connection with a business transfer. These providers are bound to use your data only to provide services to us.

Documents are stored in an encrypted vault, and we apply administrative, technical and organizational measures designed to protect your data against unauthorized access, loss or misuse. No method of transmission or storage is completely secure, but we work continuously to protect your information. See our Security page for more detail.

Depending on your location, you may have the right to access, correct, export or delete your personal information, and to object to or restrict certain processing. You can manage most data directly in the app, or contact us to exercise these rights.

We keep your information for as long as your account is active or as needed to provide the service, comply with our legal obligations, resolve disputes and enforce our agreements. When information is no longer needed, we delete or anonymize it.

PingYou is operated from India by bycode. Where your information is transferred across borders, we take steps to ensure it receives an appropriate level of protection consistent with applicable law.

PingYou is not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will remove it.

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above and, where appropriate, notify you by email or within the app. Your continued use of PingYou after changes take effect constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or your data, contact bycode at info.bycode@gmail.com or (+91) 9624-605-792. Our office is at C-503 PNTC, Times Of India Press Rd, Vejalpur, Ahmedabad, India, 380015.

This Privacy Policy is governed by the laws of India, and any disputes are subject to the exclusive jurisdiction of the courts of Ahmedabad, Gujarat.